At fu99, we believe gaming is a form of entertainment — not a way to make money, and not a path to addiction. That's why we're committed to giving every player an enjoyable experience within safe boundaries.
Fu99 provides these six tools to ensure a safe gaming experience for you.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Decreases take effect immediately. Increases are subject to a 72-hour waiting period.
Always ActiveSet a time limit for how long you play in a single session. When the time is up, the system will automatically end the session and prompt you to take a break.
CustomizableAt regular intervals, the system will notify you how long you have been playing and your current profit or loss. This helps you stay aware.
Every 15 minutesIf you need a short break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. You won't be able to log in during that time.
Flexible DurationIf you need a longer break from gaming, you can self-exclude for 6 months to 5 years. During this period, no new account can be opened.
Permanent ProtectionSet a maximum loss limit for each day or week in advance. Once you hit the limit, gaming will be stopped for that day.
Financial ProtectionResponsible gaming means enjoying gaming consciously and within your financial and mental means. At fu99, we don't treat this as just a rule — it's part of who we are.
Gaming can be a great form of entertainment — much like watching a film or playing cricket. But like any pastime, it has healthy limits. fu99's responsible gaming tools help you set those limits yourself and stick to them.
Core Principles: If gaming starts feeling like stress rather than fun, that's a signal it's time to take a break.
Fu99 has built these tools with Bangladeshi players in mind. Simply go to Account Settings and look for the "Responsible Gaming" section — you can set any limits yourself, right from there.
Setting a budget before you start gaming is the smartest move you can make. Ask yourself: how much can I spend on entertainment this month — an amount I could lose without it affecting my daily life?
Remember: gaming is never a reliable source of income. Hitting a jackpot or a big win is not guaranteed, and game outcomes are entirely random.
Use fu99's deposit limit tool to lock in your monthly budget upfront — so there's nothing to regret when the month ends.
Time flies when you're gaming — everyone knows that. Live games and slots especially can eat up hours before you realize it. That's exactly why setting a time limit is so important.
Fu99's reality check feature notifies you every 15–30 minutes to let you know how long you've been playing. It helps you keep track of time and stay in control.
If you feel it is becoming difficult to control your gaming, you have the option to temporarily or permanently close your account.
You can take a break from gaming for anywhere between 1 day and 6 weeks. During this period, you will not be able to make deposits, place bets, or play any games. Your account will be reactivated automatically once the break ends.
For a long-term break from gaming (6 months to 5 years), activate self-exclusion. During this period, you will not be able to access your account or open a new one under any circumstances.
Important: Once self-exclusion is activated, it cannot be cancelled before the period ends. This is intentionally designed to give you genuine protection.
To activate self-exclusion, go to your account settings or contact our support team. Our team will act quickly, no questions asked.
Fu99 strictly prohibits anyone under 18 from accessing its gaming platform. Age is verified at registration and confirmed again during the KYC process.
Take these steps to protect younger members of your household:
If you find out that a minor is using fu99, please contact our support team immediately. We will close that account without delay.
Gaming addiction is a real issue, and there's no shame in it. Seeking help is a sign of courage. fu99's support team is ready to assist with complete confidentiality.
If you feel that gaming is causing problems in your life or someone you know, here is what you can do:
fu99's support team is available in English 24 hours a day. Reach out anytime for responsible gaming assistance — we don't judge.
If you notice these signs, take a break immediately and seek help if needed.
A strong urge to keep betting in order to recover losses — this is the clearest sign of gaming addiction.
Hiding or lying to family or friends about how much time or money you spend on gaming.
Using money set aside for rent, food, or education on gaming, or borrowing money to play.
Feeling irritable, restless, or mentally uncomfortable when unable to game.
Cutting back on sleep, or struggling to focus at work or school, because of gaming.
Losing interest in all other hobbies and activities, and spending time exclusively on gaming.
Answer the following questions honestly — your genuine responses will help you make the right decision.
These gaming addiction check questions are developed based on guidance from mental health professionals. If you answer "Yes" to 3 or more questions, consider seeking advice from a specialist.
3 or more "Yes" answers? We recommend logging into your account and activating the "Self-Exclusion" or "Break" tool. fu99's support team is ready to help without hesitation — support, not judgment.
| Tool Name | Duration Options | Active Period | Cancellable? | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (for reductions) | After 72 hours | Active |
| Loss Limit | Daily / Weekly | Immediate | After 24 hours | Active |
| Session Time Limit | 30 min / 1 hour / Custom | Immediate | Yes | Active |
| Reality Check | 15 / 30 / 60 minutes | Immediate | Yes | Active |
| Temporary Break | 1 day – 6 weeks | Immediate | Auto-Renews at End of Period | Upon request |
| Self-Exclusion | 6 months – 5 years | Immediate | No (Until Period Ends) | Upon request |